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They're emailed the moment payment clears, and stored under Active tickets in this dashboard.
If you win, you'll get a call. Tell us "cash please" — funds clear within one business day.
Open a support ticket within 14 days for a refund (provided the draw hasn't run). After the draw is run, entries are final.
Send a postcard with your name, contact and the competition. We add your entry to the same draw at the same odds.